Best Private Tutor Finding Website | FAQ | iTutorStore

iTutorStore

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Are You A Learner?
We Make Any Subject Learning Easy & Simpler

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Are You A Parent?
Register your Child and Keep track of their Progress

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FAQ

Questions? We Have Answers

Can I pass my phone number or email to my tutor/learner?

Will I get notifications of messages or lesson bookings?

Why did I receive an error?

Why did I not receive a verification email?

How to register as an Affiliate?

Are time slots and lessons listed in my time-zone?

How do I unschedule/reschedule a lesson?

How do I delete my account?

Can I view prices in other currencies?

How to add a child and book a lesson as a parent?

I am a new tutor. How do I sign up?

What's the commission (%) for our Affiliates?

What's the difference between Subscriptions and Packages?

How do I top up my account Wallet?

How do I pay for lessons?

How do I become an approved tutor to start teaching?

How to offer discounts to a specific parent or a student?

Why am I not able to share my screen?

How should I record my Tutor introductory video?

How to earn money via Referral system as a tutor?

How do I craft an ideal tutor biography?

How do I include my introductory video on my Tutor profile?

Why am I not able to view my lessons?

How can I rejoin my class, If my online lesson was interrupted due to network problems or If the video conference tab was closed?

Have I been accepted or rejected? How will I know if my Tutor application has been successful?

What is the minimum amount that can be withdrawn?

What is unique about iTutorStore's Video Conference Tool?

How can I add more certificates or work experiences to my profile once my application is in?

How do I write a good bio?

Why is my tutor account deactivated?

Can I offer 30 or 90 minute lessons to learners?

How do I offer a trial lesson to my learner?

Would a lessons be cancelled if I remove my time slots?

Can I collect payments from learners?

I do not have time for lessons, how do I remove my listing?

Why is my tutor application pending?

How do I withdraw my earnings?

Does iTutorStore provide guidelines, curriculum and material for tutors to teach?

Am I an employee of iTutorStore?

How much can I earn?

Which subjects can I tutor?

Can I teach a subject that is not listed?

Why am I not showing in the tutor listing?

Why am I not able to view shared screen?

Can I reschedule a lesson if I missed it?

Can I pay my tutor directly?

Can I get a refund for purchased lessons?

My tutor did not turn up, what should I do?

Are the tutors qualified?

How can I rejoin my class, If my online lesson was interrupted due to network problems or If the video conference tab was closed?

Can I book a class without registering as a Learner?

Why am I not able to book a class from my preferred tutor?

How do I contact a tutor?

Why am I not able to view my lessons?

What should I do if I can't start/enter a conversation in the lesson?

Which browsers support iTutorStore?

Why is the video or audio jittery or unclear?

What technology is needed to use iTutorStore? (Technical Set-Up)

How to troubleshoot Screen Sharing issue for Safari?

My child cannot access the homepage to select tutors.

I have more than one child, how can I manage their accounts?

How am I able to supervise my child's lesson?

I have enabled the message permission for my child but the tutor is unable to send messages directly to my child outside of the class time. How do I allow for this?

Can't find an answer?

Call us or send us an email on support@itutorstore.com

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